Privacy Policy - Gruuk AI

1. Introduction

Gruuk AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information you provide directly to us:

Account Information: Name, email address, and password when you register
Profile Information: Optional profile details you choose to provide
Conversation Data: Messages and interactions with our AI models
Usage Data: Information about how you use the Service, including request counts and token usage
Payment Information: Billing details processed through our payment provider (Stripe)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and manage subscriptions
Send you technical notices and support messages
Respond to your comments and questions
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent security incidents

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Conversation history is retained based on your subscription tier. You can request deletion of your data at any time.

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist in operating our Service
To comply with legal obligations
To protect our rights and prevent fraud
With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Object to processing of your information
Request data portability

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@gruuk.com.